Privacy Policy

This is an automatic translation for your convenience. Please refer to the German version as the sole legally binding version.

Privacy Policy bubbleprint

Last updated on: 21st August 2019


I. General
II. Use without registration
III. Ordering
IV. Other

I. General

This Privacy Policy explains how we, bubbleprint GbR, Bakulin & Füseschi, collect and process your personal information when you use the bubbleprint app, register for our services or browse our website Personal data is any information relating to an identified or identifiable person; A natural person can be identified that can be identified directly or indirectly, in particular by association with an identifier. We collect and process your personal information when necessary for the provision of our services or when you give us your consent. In collecting and processing your personal data, we comply with the applicable data protection laws, in particular with the Basic Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“DSGVO”) as well as all these implementing and supplementary laws and regulations.

II. Use without registration

1. General

Our app or website can be used without registration. This data such as pages called or name of the retrieved file, date and time are stored on the server for statistical purposes, without this data are directly related to your person.

During use, we collect the following data and information from you:

− User data, preferences and user behavior

− Performance of the app and website

− Frequency of use of features

− Used device and operating system

2. Use of cookies

Information about the cookies used on the site can be found in our Cookie Policy.

3. Use of plug-ins in the app

Our app uses, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. allows an analysis of the use of our app. The information collected about the use of our app (including your IP address) is usually transmitted to and stored by Google on servers in the United States. We point out that in this app IP addresses are recorded only shortened. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google complies with the privacy policy of the Privacy Shield Agreement and is registered with the US Department of Commerce’s Privacy Shield Program, and uses the information we collect to evaluate the use of our apps or websites, to report on them, and other related matters Provide services to us. Find out more at

Google AdWords

Our app and website uses the so-called conversion tracking of Google AdWords. Google AdWords is an online advertising program provided by Google Inc. When you click on an ad served by Google, a cookie for the conversion tracking is stored on your computer / device. These cookies lose their validity after 30 days, contain no personal data and are therefore not used for identification. If you visit certain websites within the 30-day validity period, Google may recognize that you have clicked on the advertising and that you have been redirected to our website. Every Google Adwords customer receives a different cookie. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. This tells Google AdWords customers the total number of users who clicked on their ad and were redirected to their website. However, they do not receive information that personally identifies a user.

You can prevent the storage of cookies in the settings options on Google (“Google Ad Settings”) at this Link. You can also opt out of the Network Advertising Initiative via this Link.


Our app and website uses various features of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA: Core Audiences, Custom Audiences, Lookalike Audiences and Facebook Pixels. When you visit our pages with Facebook plug-ins, a connection is established between your browser / app and the Facebook servers. Data is already being transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not wish to assign this data to your Facebook account, please log out of Facebook before visiting our page. Interactions, in particular the use of a comment function or the clicking on a “Like” or “Share” button are also passed on to Facebook. Learn more at


Our App and Website Uses Features of Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA: Twitter Conversion Tracking, Twitter Website Tag, Twitter Analytics, Twitter Custom Audiences. When you visit our pages with Twitter plug-ins, a connection is established between your browser / app and Twitter’s servers. Data is already being transmitted to Twitter. If you have a Twitter account, this data can be linked to it. If you do not wish to associate this data with your Twitter account, please log out of Twitter before visiting our page. Interactions, especially clicking on a “re-tweet” button will also be shared with Twitter. Find out more at Your privacy settings on Twitter can be customized in your Twitter account.


Our app and website uses features of Instagram Inc. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our app or website with your user account. When you visit a page that contains such a plugin, your browser / app itself connects directly to Instagram’s servers. We point out that we as the provider of the app or website are not aware of the content of the transmitted data and their use by Instagram. For more information, see the Instagram Privacy Policy:


Our app and website uses features of Pinterest Inc., which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). When you visit a page that contains such a plugin, your browser / app itself connects directly to the Pinterest servers. The plugin transmits protocol data to the server of Pinterest in the USA. This log data includes your IP address, the address of the visited web pages, which also contain Pinterest functions, browser type and settings, date and time of the request, how you use Pinterest, and cookies. For more information about the purpose, scope, and further processing and use of the data by Pinterest, as well as your rights and privacy options, please refer to the Pinterest Privacy Policy:


Our app and website uses functions of, a service of, Inc, 100 California St Suite 700, San Francisco, CA 94111, USA (“Segment”) for data analysis, which helps us to provide access data that You may incur, collect, analyze, and use this app for the purpose of evaluating and using our app and website optimization through the use of our third-party usage analysis tools described in this statement. The recorded usage data is processed only pseudonymised, IP addresses are shortened after their collection and the data is not used to merge usage profiles with your personal data. The information about the use of our website is usually transmitted to a server of Segment in the USA and stored there. Compliance with the European data protection regulations ensures that the segment is expressly contracted by us. For more information on the purpose, scope, and further processing and use of the data by Segment, as well as your rights and how to protect your privacy, see the privacy policy of Segment:

III. Ordering

1. What data do we collect?

When you place an order in the app, we collect the following personal information from you:

User data: name, address, email address.

WhatsApp data: Content of the chat history, chat partners, images shared in the chat history, videos and photographs, time history of the chat.

Payment details: Credit card information, i.e. the name of the holder, expiry date, security code, type of credit card, credit card number.

2. How do we process your data?

Your user data is stored in the app on your phone and not on our servers. You can edit the desired chat in the app on your smartphone. Only when you click on “Order” will the processed chat be encrypted and sent to our servers. At the same time, you can also select details about your order and enter your name, address and payment information.

3. To whom do we transfer your data?

We only transmit your data in order to provide you with our services, i.e. our service providers. Your clicking on “Order bubbleprint” will trigger the following processing steps regarding your personal information:

Transmission to our servers:

The desired chat, so the print file, as well as your address and name are transmitted to our servers. Our servers are hosted by the Amazon Cloud. The data will be deleted within 24 hours.

Transfer to print service provider:

The print file, your name and the delivery address will be sent to our print service providers in Europe. These assign the print job to their printing partners who will send the final book to you. Print service providers will delete this data after up to 90 days to ensure the book has arrived and the transaction is completed.

Transfer to payment service provider:

Your payment will be processed simultaneously by our payment service provider in Ireland. The payment service provider stores your name, address, ordered product, price and payment information.

Transfer to mail service provider:

The order will be reported to the interface manager in the US, who will then be able to submit the information to our mail service provider in Europe. This concerns your name, address, the ordered product category as well as the price of the product, so that you receive an order confirmation.

IV. Other

1. What is the legal basis for the processing of your data?

The legal basis for the processing of your personal data described in Part II. Is our legitimate interest in the further development of our products and in promoting our products and our products. The legal basis for the in Part III. The processing of your personal data described above is the contract between us and you for ordering the book.

2. What are my rights?

According to the GDPR users have as affected persons certain rights, in particular the right to access, correction, update or deletion of your personal data, which we store about you.

If you wish to exercise any of these rights, you can do so at any time by contacting us at

You may object to the processing of your personal data, ask us to limit the processing of your personal data or to require the transferability of your personal data. Again, you can exercise these rights by contacting us:

3. International data transfer

As described above, we use the European Amazon Web Services as host for our servers. In this respect, a transmission to this recipient takes place outside the European Economic Area. We have entered into an agreement with Amazon to ensure adequate privacy for the personal information stored on our servers.

4. Newsletter

When ordering, you have the option of subscribing to our newsletter by ticking the box. Our newsletter will be sent via a newsletter sender who will receive your name and email address. This newsletter broadcaster, based in the United States, complies with the privacy policy of the Privacy Shield Agreement and is registered with the US Department of Commerce’s Privacy Shield Program. You can unsubscribe from the newsletter at any time through a link in the email.

5. Service

If you have service requests to us, we will only save them for the period of answering your request in our Customer Relationship Management System and delete them immediately thereafter. For this we use the services of a provider who also resides in the US and respects the Privacy Policy of the “Privacy Shield” agreement. He is registered with the Department of Commerce’s Privacy Shield program.

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